Clueless Styling LLC ("Clueless," "we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you access our website, mobile application, and related services (collectively, the "Services").
By using Clueless, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide to us, information generated through your use of the Services, and certain information collected automatically.
Information You Provide
This may include:
- Account information, such as your phone number and account identifiers.
- Personal styling preferences, including aesthetics, fit preferences, clothing preferences, shopping ranges, and lifestyle information.
- Wardrobe information, including clothing descriptions, uploaded images, and other details you choose to provide.
- Styling requests, saved outfits, and other interactions with our Services.
- Communications you send to us, including customer support inquiries.
Information Collected Automatically
When you use Clueless, we may collect device information, app activity, usage information, diagnostic data, and other technical information necessary to operate, maintain, and improve our Services.
Purchase Information
If you purchase a subscription or additional styling credits, we may receive transaction identifiers, purchase history, and subscription status. Payments made through the App Store are processed by Apple.
2. How We Use Your Information
We use information to:
- Provide and personalize styling recommendations.
- Generate outfit suggestions and related visual content.
- Save your preferences, wardrobe items, and selected looks.
- Create, authenticate, and manage user accounts.
- Process and manage purchases and subscriptions.
- Maintain, secure, troubleshoot, and improve our Services.
- Respond to questions, requests, and customer support inquiries.
- Comply with legal obligations and enforce our policies.
3. Artificial Intelligence and Personalization
Clueless uses artificial intelligence and related technologies to provide personalized styling experiences.
To generate recommendations, relevant information such as styling preferences, outfit requests, and selected wardrobe details may be processed by third-party technology providers acting on our behalf.
We use this information to deliver requested features and support the operation of our Services.
AI-generated recommendations may not always be accurate, complete, or suitable for every individual.
4. How We Share Information
We may disclose information to trusted third parties in the following circumstances:
Service Providers: Companies that support our technology infrastructure, authentication, data storage, artificial intelligence functionality, analytics, customer support, and other business operations.
Payment Providers: Payment platforms that facilitate purchases, subscriptions, and transaction management.
Legal and Safety Purposes: Where disclosure is necessary to comply with applicable laws, respond to lawful requests, protect our rights, or maintain the security of our Services.
Business Transactions: In connection with a merger, acquisition, financing, restructuring, or transfer of business assets, subject to applicable legal requirements.
We do not sell personal information in exchange for money. Other disclosures or uses that may constitute a "sale," "sharing," or targeted advertising under applicable privacy laws will be described and accompanied by required choices if such practices occur.
5. Data Storage and Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
Information may be stored and processed by service providers acting on our behalf, including providers operating in locations outside your state or country of residence.
No electronic storage or transmission system can be guaranteed completely secure.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain user accounts, fulfill legitimate operational purposes, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Your Choices and Privacy Rights
You may update certain styling preferences and account information through available app settings.
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to restrict certain processing.
You may request account deletion and removal of associated personal information by contacting hello.cluelessstyling@gmail.com or by using an in-app deletion feature where available.
We will respond to verified requests in accordance with applicable law.
8. Children's Privacy
Clueless is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected such information, we will take appropriate steps to delete it.
9. Third-Party Websites and Retailers
Our Services may contain links to external websites, products, and retailers.
We are not responsible for the privacy practices of third parties operating independently of Clueless. We encourage you to review their privacy policies before providing information or completing purchases.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our Services, legal requirements, or information practices.
Updates will be published with a revised date. Where required by law, we will provide additional notice or obtain consent.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Clueless Styling LLC
hello.cluelessstyling@gmail.com